C Prompt Solutions Pvt Ltd ("Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of users of our mobile applications.
This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile applications, including our Sales App and Customer Portal App (collectively referred to as the "Applications").
01Information We Collect
Depending on how you use our Applications, we may collect information necessary to provide our business and application services.
1.1 Users and Account Information
The Applications may collect information such as:
- Login and authentication information
- Transaction or service-related information
- Other information voluntarily provided by the user
This information may be stored in our company's secure database and is used to provide and manage the services offered through the Applications.
1.2 Camera Permission
Our Applications may request access to your device's camera.
Camera access may be used for purposes such as:
- Capturing images required for business processes
- Uploading photographs or supporting documents
- Other application features that require image capture
The camera is accessed only when a feature requiring camera access is used or when permission is granted by the user.
1.3 Photos / Storage Permission
The Applications may request access to photos or files on your device when you choose to upload an image, document, or other file.
Files selected by the user may be uploaded to our company's systems and stored in our database or associated storage systems for the purpose for which they were submitted.
We do not access your photos or files unnecessarily. Access is limited to files selected or provided by the user through the application's features.
1.4 Location Permission
The Applications may request access to your device's location.
Location information may be used for legitimate business and application purposes, including:
- Recording the location associated with a business activity
- Supporting sales or field-service activities
- Verifying the location of an activity when required
- Providing location-based application functionality
Location access is requested only when required by a feature of the Application. You can manage or disable location permissions through your device settings.
02How We Use Your Information
Information collected through the Applications may be used for the following purposes:
- To authenticate users
- To provide application functionality
- To process customer and business requests
- To manage sales and customer activities
- To process documents, photographs, and files submitted by users
- To record relevant business transactions and activities
- To provide customer support
- To maintain application security
- To troubleshoot and improve our Applications
- To comply with applicable legal and regulatory requirements
03Data Storage
Information submitted through the Applications may be stored in databases and storage systems controlled or managed by C Prompt Solutions Pvt Ltd.
The information may include customer details, account information, business information, documents, images, and other information submitted through the Applications.
We take reasonable technical and organizational measures to protect stored information against unauthorized access, alteration, disclosure, or destruction.
04Data Sharing and Disclosure
We may disclose information only when reasonably necessary to:
- Provide the services offered through our Applications
- Operate and maintain our application infrastructure
- Use authorized service providers supporting our business operations
- Comply with applicable laws, regulations, or legal processes
- Protect the rights, property, security, or safety of the Company, users, or others
Any service providers that process information on our behalf are expected to handle such information appropriately and only for authorized purposes.
05Third-Party Services
Our Applications may use third-party services or infrastructure providers to support application functionality, hosting, authentication, analytics, communication, or other business operations.
Where third-party services process personal information on our behalf, such processing is limited to the purposes necessary to provide the relevant service.
06Data Security
We use reasonable security measures designed to protect information collected through our Applications.
However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
07User Control Over Permissions
Users can manage application permissions through their device settings.
Depending on your device and operating system, you may be able to enable or disable access to:
Disabling a permission may prevent certain Application features from functioning correctly.
08Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
When information is no longer required for these purposes, we may delete or securely dispose of it in accordance with our internal policies and applicable laws.
09Children's Privacy
Our Applications are intended for business and general customer use and are not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable laws.
10Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Applications, business practices, technology, or applicable legal requirements.
When we make changes, we will update the "Effective Date" shown at the top of this Privacy Policy.
11Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information.
If you would like to make a privacy-related request, please contact us using the contact information provided below.
12Contact Us
C Prompt Solutions Pvt Ltd
For privacy-related questions, requests, or concerns, please contact us:
13Consent
By using the Sales App or Customer Portal App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and storage of information as described in this Privacy Policy.